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Candidate Testimonial - April 2017
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Temporary Administrator/ Customer Service Advisor

Division
Temporary
Salary
£8.50 per hour plus holiday pay
Location
East Oxfordshire
Work type
Temporary
Job ref
16399
Your Job

We are looking for an experienced candidate to join an interesting organisation based in East Oxfordshire. You will be crucial in providing administrative support to the team and handling external calls.

This role will begin at the beginning of September and will be ongoing indefinitely. However, if you are able to impress our client then there is an opportunity for your assignment to be made permanent!

Your duties will include:

  • Acting as the first point of contact for complaints
  • Using internal systems to book appointments for customers
  • Adhering to necessary policies and ensuring that customers receive the highest standard of service
  • Dealing with sensitive issues so that any problems are minimised
  • Proactively managing diaries to ensure meeting numbers reach full capacity
  • Carry out security policies and handle information with confidentiality

Job Requirements

The ideal candidate will have proven experience in diary management and call handling.

You will be highly personable – the ability to form professional yet friendly relationships is imperative.

Attention to detail is crucial for this role since you will be handling several documents and a great amount of data. You must also be able to treat sensitive information with a high level of confidentiality.

Benefits

The right candidate will gain invaluable administrative experience and extensive transferrable skills!

A competitive hourly rate is offered alongside holiday pay.

The role would be ideal for a recent graduate who is looking to get their foot in the door with an excellent company!

Company Profile

The client has a quality focused approach and they are looking for the ideal temporary worker to embrace their company ethos.

You will be working alongside likeminded professionals within the transport industry. Our client has recently undergone a brand new project, whereby they have redesigned an ordinary product into the extraordinary.

If you are keen to apply, please email us your CV, covering letter and required salary details, to temporary@allen-associates.co.uk.