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Customer Account Manager

We have a fantastic opportunity to join this growing company as their Customer Account Manager. You will be the main point of contact for queries regarding the organisation's products and will be supporting customers, ensuring they are well equipped to use the product.

Job Overview

Division:
PA/Admin
Salary:
£20k - 24k per year
Location:
Oxford, Oxfordshire, England
Work Type:
Permanent
Job:
18587
Date Posted:
2019-04-16
Hiring Organisation:
Allen Associates

Customer Account Manager

We have a fantastic opportunity to join this growing company as their Customer Account Manager. You will be the main point of contact for queries regarding the organisation’s products and will be supporting customers, ensuring they are well equipped to use the product.

Customer Account Manager Responsibilities

As the Customer Account Manager your main duties will include:

  • Maintaining and improving the customer support function
  • Proactively looking for solutions and make improvement suggestions
  • Assisting with queries from clients and customers
  • Running support sessions with customers

Customer Account Manager Experience

As the Customer Account Manager you will have previous customer service experience and can effectively build relationships. You will have excellent communication skills across all levels and be a great problem solver. Working well as a team and individually you will also be well organised and maintain a customer database. Being able to explain a complex issue effectively will also be beneficial, it is essential that you have excellent IT skills.

Customer Account Manager Rewards

The Customer Account Manager you will benefit from 22 days holiday plus bank holidays and:

  • Contributory pension scheme
  • Opportunity to work term-time hours

Location

Based in Oxford, OX4, there are plenty of public transport links and local amenities within a short distance.

The Company

Our client is an award winning organisation who offer a technology package to customers in the education sector. They are a growing organisation and now require a Customer Account Manager to join their team.

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Turn down the volume

At Allen Associates we understand it’s about quality not volume. We get to know you and your business properly so when we send you a candidate they’ll be the best possible fit.

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