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Customer Service Advisor

We are seeking a detail focused, experienced Customer Service Advisor to join this excellent company based in Oxford. Supporting the Operations team, you will be responsible for providing dedicated customer service to both suppliers and customers and helping with any enquiries about the business.

Job Overview

Division:
PA/Admin
Salary:
£18k - 22k per year
Location:
Oxford, Oxfordshire, England
Work Type:
Permanent
Job:
18710
Date Posted:
2019-05-17
Hiring Organisation:
Allen Associates

Customer Service Advisor

We are seeking a detail focused, experienced Customer Service Advisor to join this excellent company based in Oxford.

Supporting the Operations team, you will be responsible for providing dedicated customer service to both suppliers and customers and helping with any enquiries about the business. 

Customer Service Advisor Responsibilities

As the Customer Service Advisor, some of your main duties will include:

  • Being the first point of contact for enquiries
  • Building rapport with customers and suppliers
  • Making outbound calls to suppliers
  • Validating incoming data
  • Accurately record and maintain databases

Customer Service Advisor Experience

Excellent customer service skills, a working knowledge of data management and analysis will all be key in this position. You must have high attention to detail and be confident liaising across all levels. A good working knowledge of MS Office, in particular Excel, is highly beneficial in this role. As the Customer Service Advisor you will be able to work to tight deadlines and be well organsied.

Customer Service Advisor Rewards

There are excellent benefits on offer for the Customer Service Advisor including:

  • 25 days holiday
  • Flexible working on a Friday
  • Free fruit and snacks
  • Contributory pension scheme

Location

Based on the outskirts of Oxford, OX2, there is plenty of onsite parking available and you will be working in bright modern offices.

The Company

Our client puts their customers at the heart of what they do. Offering them specialist advice in financial and retail services. You will be joining the Operations team which is a vital part of the business.

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Turn down the volume

At Allen Associates we understand it’s about quality not volume. We get to know you and your business properly so when we send you a candidate they’ll be the best possible fit.

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