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Customer Support Advisor

An exciting opportunity for a driven and motivated Customer Support Advisor to join a small, growing team based in Oxford has arisen. You will be providing first line support and advice to customers whilst providing a high-quality service at all times.

Job Overview

Division:
PA/Admin
Salary:
£20,000 - £24,000
Location:
Oxford
Work Type:
Permanent
Job:
17721
Date Posted:
2018-08-09
Hiring Organisation:
Allen Associates

Customer Support Advisor Responsibilities

Some of your main duties will include:

  • Acting as the first point of contact for all customer enquiries
  • Building strong relationships with customers
  • Advising and processing payments
  • Maintaining an accurate customer database

Customer Support Advisor Experience

As you will be handling a large amount of data whilst talking with clients and customers it is vital that you are well organised and able to prioritise your work load effectively. You will be a proactive and driven individual who wants to progress and make this role your own. Experience in a customer facing position is key, as is being a proficient MS Office user who is confident using Excel and Outlook. You will need to be confident on the telephone and solutions focused.

Customer Support Advisor Rewards

Alongside a competitive salary and 25 days holiday, you will benefit from:

 

  • Company pension scheme
  • Opportunities to grow within the business
  • Complementary refreshments
  • Monthly staff lunch

Location

Our client is based in Oxford, OX2, there is onsite parking available and you will be working in modern bright offices.

The Company

This is a friendly and collaborative risk management organisation who value providing a high-quality service to their clients.

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London's Calling...

We have been successfully connecting the right people with the right businesses for over 20 years and are excited to open a brand-new office in the heart of Chiswick, London.

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