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IT Support Technician

This is an exceptional opportunity for an experienced candidate to join a fast-growing, global company in West London.

Job Overview

£27k - 35k per year
London, Greater London, England
Work Type:
Date Posted:
Hiring Organisation:
Allen Associates

IT Support Technician

This is an exceptional opportunity for an experienced candidate to join a fast-growing, global company in West London. It presents a superb opportunity to develop your career within a nurturing, fun, and professional environment working with supportive colleagues and a diverse range of clients.

IT Support Technician Responsibilities:

This is a fantastic opportunity to join a well-established organisation that has offices all across the UK and the world. You will be joining the team at an exciting time where there will be opportunity for growth, learning and development in the role. You will be provided with support but will need to be experienced in Helpdesk management, IT problem solving, Microsoft packages and be able to hit the ground running in a role where you will benefit from responsibility and autonomy. The organisation has a culture of offering a high quality of service that’s wholly different to its competitors. This starts with the people. The people who work there are extremely welcoming and friendly and the environment is pleasant and highly sociable.

Duties will range from:

  • Supporting office-based team in London with their IT hardware and software queries
  • Maintaining the IT helpdesk and resolving tickets
  • Diagnosing software and hardware faults
  • Resolving issues in a timely manner
  • IT hardware administration and technology maintenance
  • New starters IT setup

IT Support Technician Experience

Our client is looking to recruit an exceptional and experienced candidate. You may have anywhere between 2-5 years technical/IT professional experience in a previous role and looking for a new challenge. Our client is looking for someone who has outstanding IT skills – perhaps an IT degree or relevant qualification or, simply, experience in a relevant position within a work environment. As well as being highly IT-literature you will also be approachable, friendly, sociable and an excellent communicator. If you have an analytical and communicative personality, are organised, enthusiastic and flexible then we’d love to hear from you.

The role is diverse with a lot of autonomy and responsibility coupled with excellent team support. There is also the opportunity to develop in this role and grow within the company over time.

IT Support Technician Rewards

As the IT Support Technician, you will benefit from:

  • 25 days annual leave + Bank Holidays
  • Annual Discretionary Bonus Scheme
  • Amazing opportunities to grow and develop
  • Pension scheme
  • Life Insurance
  • Company Social Events


Based in West London, there are many local amenities of note close by. The office is most easily accessed via the District and Overground lines. The office is large, open-plan and ideally located.

The Company

Our client is a leading communications consultancy. They are an exciting and rewarding company to work for and with. They take pride in their excellent customer service and doing things differently.

Company hours are currently 9.00 am – 5.30 pm. There may be a trailing of shift hours that could mean starting earlier and finishing earlier or starting later and finishing later in the future.

There may be the occasional travel to Oxford involved in the position.

The London office is currently around 60 people strong. Globally the organisation currently has c. 200 employees and is growing.



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