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Senior Customer Service Executive

Are you passionate about providing high quality customer service? If so, we have a fantastic opportunity to join a well-known organisation in Abingdon as their Senior Customer Service Executive. You will be providing support to customers and ensuring all orders are processed effectively.

Job Overview

Division:
PA/Admin
Salary:
£21,000 - £23,000
Location:
Abingdon
Work Type:
Permanent
Job:
17600
Date Posted:
2018-07-12
Hiring Organisation:
Allen Associates

Senior Customer Service Executive Responsibilities

As the Senior Customer Service Executive some of your main duties will include:

  • Responding to queries
  • Dealing with escalated issues
  • Ensuring that high quality service is provided at all times
  • Training and coaching other team members

Senior Customer Service Executive Experience

As the Senior Customer Service Executive, you will have experience in a customer service position and be able to identify issues and provide effective solutions. Experience of training and coaching team members will be beneficial. Experience of complaint handling is key in this role. Any experience of SalesForce would be beneficial but is not essential.

Senior Customer Service Executive Rewards

There are excellent benefits available including:

  • 25 days holiday plus time at Christmas
  • Private and Dental Healthcare
  • Subsidised Gym Membership
  • Modern open plan offices
  • Travel insurance
  • Plus many more!

Location

As well as offering onsite parking, the offices are situated five minutes away from the local train station by bus and there is a dedicated bus shuttle. 

The Company

Our client has a real passion for innovation and technology, and provide a fun and supportive working environment.

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London's Calling...

We have been successfully connecting the right people with the right businesses for over 20 years and are excited to open a brand-new office in the heart of Chiswick, London.

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