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Temporary Customer Service Agent

This is a fantastic opportunity for an experienced customer service professional to join this growing organisation on a temporary and ongoing basis. You will be outgoing, confident, and personable. The main basis of this position is phone based, so you must have an excellent telephone manner and able to build relationships easily. This is a full-time position, to work roughly 37 – 40 hours per week. The role is generally Monday – Friday. However, if you are able to work weekends (still 5 days per week!), then this would be an added bonus.

Job Overview

Division:
Temporary
Salary:
£11 per hour plus holiday pay
Location:
East Oxford
Work Type:
Temporary
Job:
17963C
Date Posted:
2018-10-12
Hiring Organisation:
Allen Associates

Temporary Customer Service Agent Responsibilities

  • Outbound calling to existing customers
  • Meeting KPIs and call targets
  • Chasing outstanding payments
  • Assisting the team with ad hoc duties

Temporary Customer Service Agent Experience

The ideal candidate will have a strong background in customer service and will keep their friendly and professional evident throughout their work.

 

You should be motivated and eager to learn. This temporary position requires someone to hit the ground running, so you should be confident in your skills and willing to help out in a busy team.

 

Initiative is key in this role – you should be able to effectively find solutions to problems to minimise their impact. You should also be forward thinking and able to pre-empt issues before they arise.

 

It is essential that you are highly confident and happy with lots of outbound calling. The environment in which you are working is somewhat target-driven, so this may suit someone with a naturally competitive nature!

Temporary Customer Service Agent Rewards

Free onsite parking.

 

Generous hourly rate, plus holiday pay.

Location

The offices are based in East Oxford (OX4) and have lots of generous and attractive extras!

The Company

You will be joining a rapidly growing team on a temporary basis, who operate within a fast-paced and demanding environment.

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