Customer Service Executive

A fantastic opportunity has arisen for an engaging, detail-driven and hands-on Customer Service Executive  with demonstrable experience within a customer facing role to take their career to the next level with our community inspired client.

Customer Service Executive Responsibilities

Reporting to the Operations Director, some of your duties will include but are not limited to:

• Delivering excellent customer service through telephone and email communication.
• Communicating with internal and external stakeholders on a range of activities.
• Coordinating bookings and events.
• Liaising with Directors on customer feedback and trends.
• Assisting with generating reports for various stakeholders.
• Collaborating and getting involved with ad hoc projects.

Customer Service Executive  Experience

This is an exciting opportunity, perfect for someone who has demonstrable experience in a similar customer facing role and has the ability to be reliable and personable on all levels. The role requires someone with excellent verbal and written communication skills therefore, a professional telephone manner and advanced writing skills are essential. You will be a confident self-start with a positive, can-do attitude. You'll also be excellent at problem solving and a collaborative team player. A good understanding of MS Office including PowerPoint and Excel is desirable.

Customer Service Executive  Rewards

As well as being an innovative, inspiring and fun place to work, our client is offering a fantastic benefits package which includes:

• 20 days holiday + bank holidays
• Pension Scheme
• Flexible working environment (Hybrid working)
• Bonus Scheme
• Internal growth opportunities to develop your career.

Location

This is a full time; permanent position working a shift pattern blocks from Monday - Thursday, Wednesday - Saturday & Sunday - Wednesday, on a rotational basis. The working hours are 8am - 6pm.

This position is hybrid working, with two - three days working in their offices based in OX33, Oxford.

Company

Our client provides online services to the sports and leisure industry.

Action

If you would like to find out more about this excellent opportunity, then please apply online today! We aim to respond to all applications within 48 hours.

Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit www.allen-associates.co.uk and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter