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Our service promise

We have developed a Model of Excellence which acts as a service promise to our clients and candidates.

Our service promise
Our commitment

Every member of the Allen Associates team has committed to:

  • Work to the principles of best practice

  • Ensure that all our interactions with clients and candidates reflect our core values of service excellence, integrity, passion and personality

  • Keep our clients and candidates' best interests in mind at all times

  • Resolve any conflict in a fair and open way

  • Put principles before profit

  • Use professional judgement and keep confidentiality at all times

  • Work quickly, without compromising quality, keeping clients and candidates informed all the way

  • Welcome advice and learn from any mistakes

  • Understand the individual needs of clients and candidates

  • Act with dignity at all times and expect the same in return