Temporary Customer Support Advisor

Are you a positive and engaging individual with exceptional customer service skills, gained in a fast paced office setting?

Our brilliant client is seeking a confident and personable candidate to support the Customer Service team for a short-term assignment.

You will be the first point of contact for all enquiries, so providing a professional and friendly service will be essential.  

Please note, this is a temporary position paid on a weekly PAYE basis. This role will start immediately, so sadly candidates with a lengthy notice period cannot be considered.

Temporary Customer Support Advisor Responsibilities

• Respond to customer enquiries via telephone, email and live chat 
• Provide a high standard of customer service and product knowledge
• Assist customers in placing their bookings
• Report any customer issues to the Customer Support Supervisor/Manager
• Keep meticulous records of customer communications and conversations
• Ability to work in a way that promotes the safety of children and young people
• Ability to grasp product knowledge and portray this confidently to customers

Temporary Customer Support Advisor Rewards

Alongside a competitive hourly rate, the successful candidate will receive the following benefits:

• Holiday pay
• Valuable experience in a highly regarded organisation
• Positive, relaxed and personable team members
• Parking on-site

The Company

Our client operates within an entertaining field - they have a hardworking and fun culture.

Temporary Customer Support Advisor Requirements

Alongside your outstanding customer service skills and positive attitude, you will demonstrate the following:

• Excellent communication skills, both on the phone, in person, and in writing
• A strong focus on resolving customer queries, gained in a professional setting
• Professional, proactive and positive manner
• Ability to remain calm when dealing with issues under pressure
• Excellent attention to detail
• Proficient in IT systems and data management

Location

Our client is located in OX13. There is onsite parking.

Apply today, either online or directly to:

Hannah Bush | Allen Associates | HannahBush@allen-associates.co.uk  

Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit www.allen-associates.co.uk and follow us on LinkedIn.